Posted on: 15 September 2014
If you are like most homeowners, you work hard to plan your move. This is especially true when it is a long distance move from state to state. You try to anticipate anything that can go wrong, and although you put significant safeguards in place things can still happen. Along with all of the great moving companies that are out there, there has been an increased number of unscrupulous movers that are now on the market. By educating yourself on what to expect, you can find good qualified movers and avoid being victimized.
Find A Reputable Mover
The Federal Motor Carrier Safety Administration (FMCSA) is seeing an increase in the number of complaints that are being filed against interstate movers. While there are many reputable movers on the market, these few unscrupulous companies make it hard on the others. Always remember, everyone that owns a truck does not qualify as a moving company. As the old saying goes, if the deal sounds too good to be true, it probably is. Following some simple steps will help to ensure your safety.
- Only deal with movers who are registered with the FMCSA.
- Look for U.S. DOT or Motor Carrier (MC) numbers in mover's advertisements.
- Always get a written estimate for the total amount of the move.
- Understand what will and will not be covered under the insurance being offered by the mover. The worst time to find out that you are not covered is after something happens.
Protectyourmove.gov is a website that will not only offer you a host of valuable information that you can utilize in planning your move, but it will also offer you a searchable data base that will allow you to check out the mover that you are considering.
Know Your Responsibilities
As a consumer you have rights and responsibilities when it comes to your move. While many of these rights fall under interstate transportation, most movers will honor these rights even when you are just moving locally. Knowing what your rights, as well as your responsibilities are, will help to empower you when working with your movers.
You have the responsibility to:
- Make sure that you are reading and reviewing any type of documentation that you are provided in regards to your move. The time to ask questions is before the move takes place.
- Make sure that you or a responsible party is present when your belongings are loaded and unloaded.
- Promptly conveying any changes in scheduling to your movers.
- Conveying complete payment to the mover as agreed upon.
Get The Correct Paperwork
When you are moving from state to state, the required paperwork must be in order. While most of this will be issued by your mover, knowing what to expect will ensure that you have everything that is required. Your mover has to supply you with the following:
- Order of Service
- Complete inventory of your shipment
- Bill of Lading
- Freight Bill
- Weight Tickets
- Expense Bill
Resolve Your Disputes
Always make sure that you know the proper procedure upfront on how to dissolve any disputes which may arise with your mover. These should not only include disputes for lost or damaged merchandise, but disputes which may arise from late or delayed shipments. These processes will vary from mover to mover. The FMCSA has regulations that registered movers must abide by and one of these is the right of arbitration. This gives you the ability to settle your claim, or dispute charges without having to resort to court. Your mover is required to provide you with information on this prior to you signing your final order for service.
Do your homework. While this will not guarantee that you will avoid all of the headaches and hassles that can be involved when you move, it will help to find and work with a good moving company. Click here for more info about finding the most helpful moving companies for your situation.Share